Office of the New York State Comptroller’s Seal

NYS Comptroller

Thomas P. DiNapoli

Retirement Online

Online Availability:

Daily: 7:00 am to 5:00 pm EST/EDT

Retirement Online is unavailable until Monday, August 19th.

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How To Use Retirement Online

Get Bronze, Silver and Gold CertifiedThe quick guides and short videos on this page will help you use Retirement Online for enrollment and reporting.

If you need help with Retirement Online, visit our contact us page for contact and troubleshooting information.

Retirement Online is available daily from 7:00 am – 5:00 pm.

How to Enroll Employees as Members

For Local and State Employers

When you enroll your employees as NYSLRS members through Retirement Online, you will receive their NYSLRS IDs, registration numbers, tiers and contributions rates immediately.

Make sure you add them in your payroll system. Your April report should include all your employees who are members, including these newly added members.

Watch this video on enrolling members in Retirement Online.

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How to Use Job Codes

For Local and State Employers

When enrolling employees as members, you need to enter a job code. This identifies the work an employee does and plays a role in determining their retirement benefit plan.

You can use our NYSLRS Job Codes tool to select the job codes available to you. Most employees may fall under a general code, like ‘Laborer’ or ‘Office Staff,’ but if your employee is eligible for a special plan that allows retirement after 20 or 25 years regardless of age, then the job code description should indicate that.

Watch this video on how to use the job codes tool so you can narrow down your choices.

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How to Upload Your Report

For Local Employers

Retirement Online has two ways to submit a report. You can upload a specially formatted report file or manually enter your employee data.

If you are uploading a file, your report must be saved as a .prn, .txt, .rpt, .dat, or .csv file.

Watch this video on how to upload your report file.

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How to Fix Errors and Warnings

For Local Employers

Your report may have formatting or data errors. Retirement Online will review your report and let you know how to make corrections.

Watch this video to learn how to address errors and warnings in your report.

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How to Submit Your Report

For Local Employers

After you fix any errors in your report, you can submit the report to us.

Watch this video on how to submit your report in Retirement Online.

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How to Report Manually

For Local Employers

If you are reporting manually, you enter report information directly into Retirement Online.

Watch the following video on how to create and submit your report manually.

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How to Adjust Previously Reported Data

For Local Employers

Did you already submit your members data and need to make a correction to previously reported data? You can upload and submit an adjustment report or use a manual report to make your adjustments.

Watch this video on how to upload and submit your adjustment report file.

Watch this video on how to create and submit a manual adjustment report.

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How to View Employee Info

For Local Employers

Are you looking for specific information about your employees, such as their contribution rate or their report history? Maybe you need to find their deductions or if any improper withholdings were taken. You can look this up through Retirement Online.

Watch this video on looking up employee information.

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