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Office of the New York State Comptroller’s Seal

NYS Comptroller

Thomas P. DiNapoli

Consultation Site Offices

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To protect the health of our members and employees, our Retirement System consultation offices are closed until further notice. Our Call Center is open (1-866-805-0990; 518-474-7736 in the Albany Area) and NYSLRS staff continue to conduct business. However, we strongly encourage you to use Retirement Online to do business with NYSLRS at this time. For info about filing for retirement during the COVID-19 emergency, read more. The 15-day retirement waiting period is waived during the emergency. Read more. If you become seriously ill as a result of the COVID-19 virus, read more for important filing information.

As part of our commitment to help you plan for a secure financial future, we offer personalized service at consultation sites throughout the State. If you are nearing retirement, you may wish to take advantage of this service before filing your retirement application.

January – June 2020 Consultation Site Schedule (VO1722) Adobe pdf

Please keep the following in mind if you plan to visit one of our consultation offices:

  • Appointments are required for individual consultations at all sites.
  • To schedule an appointment, contact our Call Center toll-free at 1-866-805-0990 or 518-474-7736 in the Albany, New York area.
  • Bring any recent Retirement System correspondence, your retirement estimate and/or your most current Member Annual Statement (and do not forget your list of questions).
  • Bring photo identification.
  • Except for our New York City site, members do not need an appointment to drop off forms, pick up information or have something notarized.
  • Click on the city nearest you for schedule information and directions to that office.

If you require special accommodations to attend a consultation at any location, we will make a reasonable effort to meet your needs. Please contact us at least two weeks in advance of your visit.