Town of Manchester - Board Oversight and Information Technology (2018M-39)

Issued Date
August 17, 2018

[read complete report - pdf]

Audit Objective

Determine whether the Board:

  • Provided adequate oversight of the Town’s budgeting and financial operations to ensure that resources were used effectively.
  • Ensured that the Town’s information technology assets were adequately safeguarded.

Key Findings

  • The Board’s continual appropriation of nonexistent fund balance has weakened the financial condition of the town-wide (TW) general fund and central water district.
  • Interfund services were not properly tracked and billed back to the appropriate fund, resulting in taxpayer inequities.
  • The Board did not adopt information technology (IT) policies and procedures for breach notification, access rights, disaster recovery and backups, and has not provided IT security awareness training.

Key Recommendations

  • Discontinue appropriating nonexistent fund balance in the TW general fund and central water district.
  • Ensure interfund services are billed back to the appropriate fund.
  • Adopt comprehensive IT policies and procedures and provide IT security awareness training.

Town officials generally agreed with our recommendations and have initiated or indicated they planned to initiate corrective action.