Office of Children and Family Services

Caseworker Qualifications, Training and Supervision in Selected Child Welfare Programs (Follow-Up Review)

The Office of Children and Family Services (OCFS) is responsible for administering New York State's child welfare programs. The programs are directly operated by 58 local districts under the supervision of OCFS. In our prior audit report 96-S-87, we visited four of the districts and found that some of the caseworkers who were hired may have lacked the required skills, many caseworkers did not receive the required training, supervisors were responsible for overseeing more caseworkers than was considered acceptable, and many case records did not contain evidence of proper supervisory review. We recommended that OCFS monitor the districts more closely to ensure that child welfare caseworkers were qualified, properly trained and appropriately supervised. In our follow-up review, we found that OCFS officials have made progress in implementing some of the recommendations contained in our prior report, but additional actions are needed.

For a complete copy of Report 99-F-23 click here.