Metropolitan Transportation Authority

Metro-North Railroad: Administration of Employee Claims for Work-Related Injuries (Follow-Up Review)

The Metro-North Railroad provides commuter transportation services between New York City and nearby areas in New York State and Connecticut. Because Metro-North Railroad is engaged in interstate commerce, Metro-North employees who are injured on the job are covered by the Federal Employers Liability Act rather than by workers' compensation laws. As a result, these employees are not paid set compensation rates for work time missed because of injury; instead, they negotiate payments with Metro-North Railroad and, if the negotiations are unsatisfactory, they may pursue injury claims in civil court.

In our prior audit report 95-S-55, we examined the procedures used by the Metro-North Railroad to minimize work-related injuries and found that improvements were needed. For example, steps had not been taken to correct unsafe conditions that had resulted in accidents, employees had not been counseled even though they were involved in accidents caused by safety violations, injury claims were not thoroughly investigated, and the reasons for the amounts paid to employees often were not adequately documented. We made several recommendations aimed at improving the procedures relating to on- the-job injuries. In our follow-up review, we found that most of these recommendations have been fully implemented.

For a complete copy of Report 97-F-22 click here.
For a copy of the 90-day response click here.