Department of Taxation and Finance
The Commissioner of the Department of Taxation and Finance receives
official correspondence from taxpayers and other government officials on a wide variety of
topics. We examined the Department's management of this correspondence and found that
the correspondence was handled in a fair, objective and timely manner. We also found that
the confidentiality of the correspondence was adequately protected. However, we also
identified certain internal control weaknesses that need to be corrected. For example, the
procedures for processing the correspondence should be formalized and the practices for
accounting for the correspondence could be strengthened.
For a complete copy of Report 96-S-1 click here.
For a copy of the 90-day response click here.