Department of Taxation and Finance

Office of Tax Enforcement: Performance Measurement

The Office of Tax Enforcement identifies and investigates the possible evasion of New York State taxes. We examined the procedures used by the Office to monitor its own performance and found that improvements are needed. The Office does not have measurable goals and objectives, and does not use performance indicators to assess its performance. As a result, the Office cannot adequately assess its efficiency and effectiveness. Office officials agree that performance indicators could be useful, and worked with us in developing various indicators that are relevant to the Office's performance. These indicators are disclosed in our report.

For a complete copy of 95-S-85 click here.
For a copy of the associated follow-up report click here.
For a copy of the 90-day response click here.