Metropolitan Transportation Authority
Metro-North Railroad: Administration of Employee Claims
for Work-Related Injuries The Metro-North Railroad (Metro-North)
provides commuter transportation services between New York City and nearby areas in New
York State and Connecticut. Because Metro-North is engaged in interstate commerce,
Metro-North employees who are injured on the job are covered by the Federal Employers
Act rather than by workers' compensation laws. As a result, these employees are not paid set
compensation rates for work time missed because of injury; instead, they negotiate payments
with Metro-North and, if the negotiations are unsatisfactory, they may pursue injury claims in
civil court. For the three years ended December 31, 1994, about $38 million in payments
were made by Metro-North as a result of these injury claims and lawsuits. We examined the
procedures used by Metro-North to minimize work-related injuries and found that steps had not
been taken to correct unsafe conditions that had resulted in accidents, and employees had not
been counseled even though they were involved in accidents caused by safety violations. We
also examined the procedures used to prevent excessive claim payments. We found that injury
claims were not thoroughly investigated and the reasons for the amounts paid to employees often
were not adequately documented. We made several recommendations aimed at improving
Metro-North's procedures relating to on-the-job injuries.
For a complete copy of 95-S-55 click here.
For a copy of the associated follow-up report click here.
For a copy of the 90-day response click here.