Department of Health
Office of Professional Medical Conduct (Follow-Up)
The Office of Professional Medical Conduct in the Department of Health, in conjunction with the State Board for Professional Medical Conduct, is responsible for resolving complaints against physicians for professional misconduct. In our prior audit report 93-S-43, we examined the timeliness of the Office's process for resolving complaints. We found that improvements were needed, as on average 30 months were needed to resolve complaints and, at the time of our audit, 2,932 complaints awaited resolution. We made recommendations aimed at improving the timeliness of the complaint resolution process. In our follow-up review, we found that good progress had been made in implementing these recommendations.