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NYS Comptroller


Taxpayers' Guide to State and Local Audits

Metropolitan Transportation Authority
Forensic Audit of Payments to On-Board Service Managers (Follow-Up)

Issued: January 21, 2016
Link to full audit report 2015-F-15
Link to 30-day response

To determine the extent of implementation of the three recommendations included in our initial audit report, Forensic Audit of Payments to on-Board Service Managers (2011-S-35).

Our initial report, issued on June 14, 2012, determined that Metro-North’s On Board Services Unit staff members were not held accountable for their work performance and time and attendance. In addition, the Assistant Vice President responsible for the Unit violated Metro-North policy by not disclosing the referral of a relative who was hired in the Unit.

Key Finding

  • Metro-North Railroad officials made some progress in correcting the problems identified in our initial report. Of the three prior audit recommendations, one was implemented and two were partially implemented.

Key Recommendation

  • Officials are given 30 days after the issuance of the follow-up review to provide information on any actions that are planned to address the unresolved issues discussed in this review.

Other Related Audits/Reports of Interest


State Government Accountability Contact Information:
Audit Director: Carmen Maldonado
Phone: (212) 417-5200; Email:
Address: Office of the State Comptroller; Division of State Government Accountability; 110 State Street, 11th Floor; Albany, NY 12236