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NYS Comptroller


Taxpayers' Guide to State and Local Audits

Metropolitan Transportation Authority
Access-A-Ride Safety Issues (Follow-Up)

Issued: September 27, 2012
Link to full audit report 2012-F-17
Link to the 30-day response

Determine the extent of implementation of the 11 recommendations included in our initial audit report, Access-A-Ride Safety Issues (Report 2007-S-127).

Our initial audit report, which was issued on May 4, 2009, examined whether MTA – NYC  Transit and its paratransit service carriers adequately insured that safety defects on paratransit vehicles are properly reported and promptly repaired, and the mechanics who work on the vehicles are properly qualified.  We found that safety defects on the paratransit vehicles were not always properly reported and promptly repaired by the contracted carriers, and as a result, vehicles could be put into passenger service with safety defects. We also found documentation supporting trade certification in the personnel files of only 15 of the 79 mechanics at the three larger carriers in our sample.

Key Findings

  • MTA – NYC Transit officials have made some progress in correcting the problems we identified. Of the 11 prior audit recommendations, 3 were implemented, 3 were partially implemented and 5 were not implemented.

Key Recommendations

  • Officials are given 30 days after the issuance of the follow-up review to provide information on any actions that are planned to address the unresolved issues discussed in this review.

Other Related Audits/Reports of Interest

State Government Accountability Contact Information:
Audit Director: Carmen Maldonado
Phone:(212) 417-5200; Email:
Address: Office of the State Comptroller; Division of State Government Accountability; 110 State Street, 11th Floor; Albany, NY 12236