Office for the Aging

Ombudsman Program (Follow-Up Report)

The Office for the Aging (OFA) administers the Long Term Care Ombudsman Program, in which volunteers are trained and certified to investigate and resolve complaints made by, and on behalf of, residents in long-term care facilities such as nursing homes. In audit 2006-S-76, we examined the expenditures made under the Program by OFA’s Central Office and two localities (New York City and Suffolk County). We found that the two localities were expending Program funds for their authorized purposes, but the Central Office was expending some of its Program funds for purposes that were not related to the Ombudsman Program. We recommended that Program funds be expended only for authorized purposes. When we followed up on this matter with SOFA officials, we found that our audit recommendation had been implemented.

For a complete copy of Report 2009-F-4 click here.