Department of Civil Service

New York State Health Insurance Program: Overpayments for Services at the Day Op Center of North Nassau

In the New York State Health Insurance Program, the Department of Civil Service administers health insurance programs for active and retired State, local government and school district employees and their dependents. The primary such program is the Empire Plan, which provides services costing about $4 billion a year.

The Day Op Center of North Nassau is a gastroenterological surgical facility located in Great Neck. The Center does not participate in the Empire Plan. Accordingly, if an Empire Plan member is treated by the Center, the Empire Plan will not reimburse the Center for its full charges. Rather, it will only reimburse a portion of these charges (generally 80 percent), and the member will have to pay the balance. However, we found that the Center was routinely waiving Empire Plan membersí out-of-pocket expenses. Such a practice may constitute billing fraud, as the Empire Plan was reimbursing 80 percent of what it understood to be the Centerís actual charges. We recommended the Empire Plan recover the inflated portion of the Centerís bills, an amount we estimated to be almost $1.5 million for the six-year period we audited. We also referred the matter to the Department of Civil Service for appropriate follow-up action, because this billing practice results in other additional costs to the Empire Plan beyond the inflated portion of the bills, and should be actively discouraged.

For a complete copy of Report 2007-S-120 click here.
For a copy of the associated follow-up report click here.