Office for the Aging

Ombudsman Program

The Office for the Aging (OFA) administers the Long Term Care Ombudsman Program, in which volunteers are trained and certified to investigate and resolve complaints made by, and on behalf of, residents in long-term care facilities such as nursing homes. We audited the expenditures made under the Program by OFA’s Central Office and two localities (New York City and Suffolk County). We found that the two localities were expending Program funds for their authorized purposes. However, the Central Office was expending some of its Program funds for purposes that were not related to the Ombudsman Program. We recommended that Program funds be expended only for authorized purposes.

For a complete copy of Report 2006-S-76 click here.
For a copy of the 90-day response click here.
For a copy of the associated follow-up report click here.