New York State Thruway Authority

Contract with Titan Armored Car, Inc.

The contractor provided armed courier and toll revenue counting and depositing services for eleven toll plazas located on an 85-mile span of the New York State Thruway. We examined whether billings from the contractor were appropriate. We also examined whether the contractorís performance complied with contract requirements and was adequately monitored by the Thruway Authority. We found that the contractorís billings were generally appropriate. We also found that the contractorís performance complied with contract requirements and was adequately monitored by the Thruway Authority. However, we noted that improvements were needed in the timeliness of the deposits made by the contractor and in some of the documentation practices of the Thruway Authority.

For a complete copy of Report 2003-R-6 click here.
For a copy of the 90-day response click here.
For a copy of the associated follow-up report click here.