Agency users should familiarize themselves with the enhancements and instructions described in this bulletin.
Users must install a new Control-D Print/Save plug-in. This installation can be done prior to the upgrade on November 19. The plug-in download, which contains installation instructions, can be found on the Control-D bulletin board or on page 2 of the Control-D Manual. Users may need to contact their agency IT support to complete this installation.
NOTE: Users who have already installed the Print/Save plug-in who experience problems printing or saving should contact OSC’s CIO Help Desk at (518) 486-6745.