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NYS Comptroller

Thomas P. DiNapoli

Life Changes: How Do I Prepare to Retire?

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A Message from Comptroller Thomas P. DiNapoli

We are living longer and, as a result, many people will find themselves spending up to a third of their lives in retirement. That is why you should consider what you need to do to ensure a financially secure retirement.

The first step is becoming well-informed. This booklet provides you with information you need as you plan for retirement. It describes some of the resources available to you, presents factors to consider as you plan, takes you step by step through the retirement process, and even addresses many post-retirement concerns.

While this booklet is useful, it may not address all of your unique circumstances. Please remember that our staff is always available to answer any questions you may have about your benefits.

Sincerely, Thomas P. DiNapoli State Comptroller

Understanding Your Benefits

Become Informed

Learn About Your Benefits

Understanding the benefits you currently have and those you are eligible to receive in the future is essential when preparing for retirement. In addition, laws affecting the Retirement System, and possibly your benefits, can change. There are several major sources for retirement benefit and planning information.

Our Website

When you joined the Retirement System, you were assigned to a tier and a retirement plan. You can find specific information on our website about your plan, the benefits you are entitled to receive and when you can receive them on our website. Since our website is revised periodically to reflect changes in the law, visit often to ensure you have the most up-to-date information on your plan.

Your Member Annual Statement

Each summer, you will receive your Member Annual Statement (MAS). It shows the latest information we have for you, including your beneficiary designations, service credit, salary and outstanding loan balances. For most members of the Employees’ Retirement System, it also includes “Projected Benefits and Retirement Options” — a “ballpark” estimate of your pension that details each payment option available to you when you retire, based upon your current salary and service.

If there are any errors in your account information, such as your date of birth, address, or beneficiaries, please contact us to have them corrected. The earnings and service information on this statement are reported by your employer. If you believe your reported earnings are not accurate, please contact your employer. Your employer will complete an adjustment report, if corrections are needed, and submit it to us so we can change your records.

If you have questions about your statement, our online MAS Tutorial can help. This interactive tutorial includes a page-by-page explanation of your statement, instructions on how to correct or update your information, and answers to Frequently Asked Questions.

Semiannual Newsletters

In addition to checking our website, you can get information by reading The Update for Employees’ Retirement System (ERS) members and The Sentinel for Police and Fire Retirement System (PFRS) members. These newsletters, which highlight important information such as pre-retirement planning and changes in legislation, are sent to your employer for distribution twice a year and are also available on our website.


E-News, our monthly email newsletter, lets you know about the latest retirement news and includes a special section dedicated to pre-retirement planning. To start receiving E-News, visit our Email Sign Up page.

Pre-Retirement Presentations

At your employer’s request, we offer pre-retirement presentations for members within five years of retirement eligibility. These presentations guide you through the retirement process, explain the benefits you can expect and discuss post-retirement issues. Try to attend one at least 18 months before you plan to retire to get more detailed information on the retirement process.

Individual Consultations

Our Information Representatives are available to meet with you at locations throughout New York State. While all of our sites have access to your Retirement System records, we encourage you to bring your retirement estimate or your most recent MAS. For site hours and locations, visit our Consultation Site Offices page.

Appointments are required for individual consultations at all sites; however, members do not need an appointment to drop off forms, pick up information or have something notarized, except at our New York City site. To schedule an appointment, contact our Call Center at 1-866-805-0990 or 518-474-7736 in the Albany, New York area.

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Retirement Planning Tips

Your Public Employment History

Make Sure Your Credit Is Complete

The amount of your retirement benefit is directly related to your years of public service, unless you are in a special plan allowing you to retire after 20 or 25 years of specific service. When you work for a participating public employer in New York State, you receive service credit. One year of full-time employment is the same as one year of service credit.

Employers send us records for anyone who is a member of the Retirement System. If you worked for a public employer before you became a Retirement System member, we would not have those records; however, you may be able to receive service credit for that time.

Please note that you must request credit for any previous service prior to your retirement.

Purchasing Previous or Military Service Credit

Purchasing previous or military service credit is optional. However, in most cases, the credit will increase the amount of your benefit. If you apply for previous or military service credit, we will notify you of your eligibility. Most of the time there is a cost associated with receiving this credit. We will calculate the cost and give you several options for making your payment, such as through payroll deductions, a rollover from a deferred compensation or tax-sheltered annuity, or in a lump sum. In most cases, you are buying back the years of credit with interest, so it is to your advantage to purchase your credit as early in your career as possible in order to pay less interest.

To request previous service credit, complete and send us a Request for Previous Service form (RS5042) Adobe pdf, available on our website or from our Call Center.

For more information, read Service Credit for Tiers 2 through 6 (VO1854).

To request credit for your military service, please write to us, or email our Military Service Unit. Include your name, retirement registration number, and a copy of your Certificate of Release or Discharge from Active Duty (DD-214).

For more information, including eligibility requirements for military service credit, please visit our Military Service Credit page.

Paying Off Loans

And How to Avoid a Problem

If you have taken a loan from the Retirement System, it’s important to remember that you cannot pay off your loan after you retire. If you have an outstanding balance when you retire, it will permanently reduce your retirement benefit, and at least some portion of the loan balance will almost always be reportable as ordinary income (subject to federal income tax). If you don’t want a permanent reduction, you can increase the amount of your loan repayments and/or make additional lump sum payments so your loans are fully paid before retirement.

Your Final Average Salary

Be Aware of the Limits

Your retirement benefit is directly related to your final average salary (FAS).

For members in Tiers 1 through 5, your FAS is the average of your highest three consecutive years of earnings in public employment. For Tier 6 members, your FAS is the average of your highest five consecutive years of earnings. For most, this is the last years of employment immediately before retirement (but it can be anytime in your career).

Your FAS includes your regular salary and can also include the following payments:

  • Overtime and noncompensatory overtime* earned in the FAS period;
  • Holiday pay;
  • Longevity payment (maximum of one per FAS year) if earned in the FAS period; and
  • For Tier 1 members who joined before April 1, 1972, and for ERS Tier 3, 4 and 5 members, up to 30 days vacation, if your FAS is based on the last three years of earnings prior to your retirement.

*For Tier 5 and 6 members, the total amount of overtime and noncompensatory overtime that can be used in the FAS calculation is limited.

Limitations to Your FAS

The earnings used in your FAS calculation may be subject to limitations based on your tier and retirement system (ERS or PFRS). Any amount in excess of the limitation would be excluded from the FAS calculation.

Tier 1 (ERS & PFRS)

If your date of membership is June 17, 1971 or later, the earnings in any one year used in the FAS calculation cannot exceed the earnings in the previous 12-month period by more than 20 percent.

Tier 2 (ERS & PFRS), Tier 3 PFRS Members Covered by Article 11 and Tier 5 PFRS

The earnings in any one year used in the FAS calculation cannot exceed the average of the previous two years by more than 20 percent.

Tiers 3, 4, and 5 (ERS) and Tier 3 PFRS Members Covered by Article 14

The earnings in any one year used in the FAS calculation cannot exceed the average of the previous two years by more than 10 percent.

Tier 6 (ERS & PFRS)

The earnings in any one year used in the FAS calculation cannot exceed the average of the previous four years by more than 10 percent.

For more detailed information about your FAS limitations, please refer to your retirement plan booklet on our Publications page.

PFRS Members Only

Some employers provide a one-year FAS for their PFRS members. (Note: The one-year FAS is generally not available to Tier 6 members.) The one-year FAS is the regular compensation you earned during the 12 months of actual service immediately preceding your retirement date. (Check with your employer to see if a one-year FAS is available to you.)

Salary, overtime, holiday pay and longevity pay are among the payments that are considered regular compensation. For more information on what can and cannot be included, consult your retirement plan information on our website. If your three-year FAS is greater than your one-year FAS, we will use the three-year FAS to calculate your retirement benefit.

Working Longer

Full or Reduced Retirement Benefits

Since your retirement benefit is partially based on your total service credit, in most cases, the longer you work, the greater your retirement benefit will be. Some retirement plans provide a higher benefit when you reach certain milestones, such as 20 or 30 years of service credit. Working longer will also likely mean an increase in your Final Average Salary, which is another key component in your retirement benefit calculation.

If you are a Tier 2, 3, 4 or 5 ERS member who is covered by a regular plan and you work until age 62, you will retire with a full benefit (one that is not subject to permanent reductions based upon your age at retirement). Tier 6 ERS members covered by a regular plan must work until age 63 in order to retire with a full retirement benefit. Tier 2, 3 and 4 ERS members who are age 55 or older and have 30 or more years of service credit can also retire with a full benefit. For those who retire early, because the full amount of your benefit is tied to your age and service credit, the closer you are to age 62 (age 63 for Tier 6 members) when you retire, the smaller the reduction in your benefit will be.

ERS members in Tiers 2 through 6 who are covered by a special plan and PFRS members should consult our website to review the specific details of their plan concerning benefit reductions.

If You’re Not Working for a Public Employer — Filing at Age 55 vs. 62 (63 for Tier 6 Members)

If you are vested,* no longer work for a public employer, and do not anticipate returning to public employment, should you take early retirement with a benefit reduction or wait until you can receive your full retirement benefit? (Benefit reductions do not apply to Tier 1 members.)

If you are a Tier 2, 3 or 4 member, you can retire at age 55 with a 27 percent reduction for early retirement. If you wait until you are 62 to retire with full benefits, it will take you 19 years to recover the benefits you would have received if you had retired with the reduction at age 55.

If you are a Tier 5 or 6 member, you can retire at age 55, but the reductions for early retirement are much larger — 38.33 percent for Tier 5 and 52 percent for Tier 6.

Of course, every situation is unique. If you anticipate returning to public employment, you should evaluate the potential impact of additional service credit and salary on your retirement benefit before choosing early retirement. If you are considering early retirement, you may wish to speak to a financial advisor and visit our About Benefit Reductions webpage.

*Tier 1, 2, 3 and 4 members are vested when they have at least five years of credited service. Tier 5 and 6 members must have ten years of credited service to be vested.

The Sick Leave Benefit

Sections 41(j) and 341(j)

Sections 41(j) and 341(j) of the Retirement and Social Security Law (RSSL) provide an optional sick leave benefit for ERS and PFRS members, respectively. If your employer offers this benefit, you may receive additional service credit for your unused, unpaid sick leave at retirement. To be eligible, you must retire directly from public service or within a year of separating from service.

The additional credit is determined by dividing your total unused, unpaid sick leave days, which cannot exceed 165 days for most members, 100 days for most Tier 6 members or 200 days for some members in certain plans, by 260. If your employer offers this benefit, it will be listed in your MAS.

Credit for your unused sick leave at retirement cannot be used to increase your retirement benefit beyond the maximum amount payable under your retirement plan. It also will not qualify you for vesting, a special retirement plan or a better retirement benefit calculation.

Accumulated sick leave may reduce or eliminate post-retirement health insurance costs. We do not administer health insurance programs for retirees, but your employer’s health benefits administrator can tell you if you and your family are eligible for post-retirement coverage. For more information, New York State employees and others covered by the New York State Health Insurance Program should visit the Department of Civil Service’s website.

The Retirement Benefit Calculator

A Useful Website Tool to Estimate Your Retirement Benefit

The Retirement Benefit Calculator is available on our website and allows most members to enter different retirement dates, final average salaries and service credit totals to estimate what their benefit could be when they retire. By entering different possibilities for each variable, you can see the impact additional service credit and/or delaying retirement may have on your benefit. Visit our Project Your Pension at Retirement webpage and click on “Benefit Projector Calculator.”

Benefit Projections

Request a Benefit Projection from Our Call Center

Most Tier 2, 3 and 4 members with five or more years of service credit are eligible to request a benefit projection by calling the Retirement System’s Call Center. Members of any age can request a benefit projection based on their salary and service reported to that date. Actively employed members age 50 or older can also request a benefit calculation that projects additional service credit based on a date of retirement up to five years into the future. In most cases, these projections will be mailed on the next business day to your home address.

A benefit projection is a great tool for vested members who are considering leaving the payroll before they are old enough to collect their pension benefits, and for those members who will be eligible to retire within five years.

To request a benefit projection, contact our Call Center toll-free at 1-866-805-0990, or 518-474-7736 in the Albany, New York area. You can also write or email us. Please be sure to include your estimated retirement date, the name and birth date of your intended beneficiary, your public employment history, any military service you may have, your current address and your retirement registration number. For our mailing address or to email us, please visit our Contact Us page.

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Retirement Countdown

Once you begin seriously considering retirement, there are important things you need to know and do in the months leading up to the big day. Here are just a few steps you can take to make your path to retirement as smooth as possible.

Requesting an Estimate

An Essential Step for Success

If you are eligible to retire within 18 months, one of the most important things you can do is request an estimate. With your estimate, you can confirm that the information we have for you is accurate. For example, if you requested credit for previous public employment, you can make sure it’s included in your estimate.

The estimate will show:

  • Your approximate FAS (not including vacation pay, future increases in salary, etc.);
  • Your total years of credited service;
  • Your total member contributions (if applicable);
  • Your outstanding loan balances and how much your pension will increase if you pay off the loans before retiring (if applicable);
  • The retirement date used to determine your pension;
  • The names and birth dates of your current beneficiaries;
  • How much your pension will be under each of the retirement payment options; and
  • The increase in your pension if you purchase optional service credit (if applicable).

To get an estimate, send us a completed Request for Estimate form (RS6030) Adobe pdf, available on our website and from our Call Center. You can also write or email us. In your letter, include your estimated retirement date, the name and birth date of your intended beneficiary, your public employment history, any military service you may have, your mailing address and your retirement registration number. For our mailing address or to email us, please visit our Contact Us page.

The information we have in our records is used to provide you with an estimate of what your pension will be on your estimated date of retirement. Therefore, when you receive your estimate, report any inconsistencies to us as soon as possible. Remember, the figures in the estimate are not final and should be used only as a guide. If you decide not to retire after getting your estimate, you may request a new estimate whenever your circumstances change.

Proof of Your Birth Date

A Must-Have Document

Before you can receive any pension benefits, we must have proof of your birth date on file. In most cases, a photocopy is acceptable. If we need to see the original document, we will contact you.

You can submit a copy of one of the following any time before you retire:

  • Birth certificate;
  • New York State driver’s license issued on or after January 1, 2005;
  • Passport;
  • Marriage certificate, if it shows proof of date of birth;
  • Enhanced driver’s license;
  • Certificate of Release or Discharge from Active Duty (DD-214);
  • Baptismal certificate; or
  • Naturalization papers.

Please write your member registration number on the copy of your proof of date of birth, and mail it to:

New York State and Local Retirement System

110 State Street

Albany, NY 12244-0001

You can also drop off your proof of date of birth at one of our consultation sites. Except for our New York City site, members do not need an appointment to drop off forms. If you are unable to provide one of the above, please contact us for information about other acceptable documents.

Your Domestic Relations Order

Send Us a Copy

If you divorce, your retirement benefits could be affected. Retirement benefits are considered marital property and can be divided between you and your ex-spouse when the marriage ends.

  • Your ex-spouse may be entitled to a portion of your pension.
  • You may be required to name your ex-spouse as beneficiary of any pre-retirement death benefit payable.
  • You may be required to elect a retirement option that provides a continuing benefit to your ex-spouse in the event of your death.
  • Your ex-spouse may be entitled to a portion of your cost-of-living adjustment.

Any division of your benefits must be stated in the form of a Domestic Relations Order (DRO) — a legal document that gives us specific instructions on how your benefits should be divided.

We offer an easy-to-complete online DRO template. The template is not required, but all submissions using the template will be given priority review. We will also honor a properly drawn DRO issued by a New York State Court.

Once the court has approved a DRO or an amendment to a DRO, please send us a certified copy promptly.

For more detailed information, please visit our Divorce and Your Benefits page, and review our DRO Frequently Asked Questions before you finalize your divorce.

Review Your Health Insurance Coverage

Before you retire, check with your employer’s health benefits administrator to determine your eligibility for post-retirement coverage for yourself and your family. (We do not administer health insurance benefits.) The administrator will be able to provide you with information concerning the type of coverage available, the cost, and how much you must pay. If you are not eligible for coverage after retirement or you need supplemental coverage, you should investigate health insurance options well in advance of retiring.

For New York State employees and retirees, the New York State Department of Civil Service administers the New York State Health Insurance Program (NYSHIP). Your health benefits administrator should be able to answer your questions about your coverage as a retiree, or you can visit the Department of Civil Service’s website to learn more.

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Retirement Process — Step by Step

If your records are in order and you meet the eligibility requirements, the retirement process can be very simple.

Filing Your Retirement Application

The Form That Makes It Official

You cannot receive your retirement benefit unless you file an Application for Service Retirement (RS6037) Adobe pdf. The form is also available from your employer, our consultation sites and our Call Center. If you mail your application to us, we recommend you use Certified Mail — Return Receipt Requested. You can also drop off forms at one of our consultation sites. Staff members at our consultation sites are notaries public and can help you with your application, if needed.

Your Application for Service Retirement must be on file with the Office of the State Comptroller at least 15 days but not more than 90 days before the date on which your retirement will occur. The 15-day filing requirement is waived if you are over age 70 at retirement. In addition, the 15-day filing requirement is waived if you are a vested member who left the public payroll before age 55. If you submit your application on or after your 55th birthday (the first of the month following your 55th birthday for Tiers 1 and 2), your application will be effective immediately upon filing with this office.

Do not give your retirement application to your employer. Please send it to us directly.

The Confirmation Letter

You’re on Your Way

Once we receive your application, we will send you a confirmation letter. We will also notify your employer that you filed for retirement. If you received a formal estimate from us within the past 18 months, we will include three forms with the letter:

  • Your W-4P form (Withholding Certificate for Pension or Annuity Payments), so you can choose the amount you want withheld from your benefit each month for federal taxes;
  • A direct deposit enrollment form, so you can have your benefit payment automatically deposited into your checking or savings account; and
  • An Option Election form, so you can choose how you want your pension paid based on the information supplied in that estimate.

If you have not previously received an estimate, we will send you the W-4P form and direct deposit enrollment form and begin to process your estimate. Once your estimate is completed, we will send it to you along with the Option Election form.

You can also submit these forms with your retirement application. You can find them online on our Forms page.

The W-4P Form

If you do not submit a completed W-4P form to us, we will still process your retirement application, but the amount of federal tax withheld will be based on the status, “married with three dependents.” You can change your federal withholding tax status at any time. W-4P forms Adobe pdf are available from our website, our consultation sites or our Call Center.

Your retirement benefit is not subject to the income tax of New York State or its municipalities. However, if you move to another state, it could be taxable in that state. Check with the state where you will be living to see if your retirement benefit will be taxable. You can also visit the Retired Public Employees Association’s website for a list of states that do and do not tax New York State pensions.

The Option Election

The Option Election form tells us how you want your retirement benefit paid to you. It must be filed by the last day of the month in which you retire (unless you are otherwise notified, as in the case of disability retirement).

All of the options provide you with a monthly benefit for life. The Single Life Allowance option provides you with the highest retirement benefit. However, under this option, no monthly payments are made to your beneficiaries after you die. All of the other options reduce your benefit in order to provide for your beneficiary (or beneficiaries) or estate upon your death. Your accountant, financial advisor or estate planner can help you determine the tax implications of the various options.

You have up to 30 days after your retirement benefit is payable to change your Option Election (your benefit is payable on the first of the month following your date of retirement). After the 30 days, your decision is irrevocable — it cannot be changed.

If you have not yet received an estimate of the amounts payable under each option available to you, we will notify you of your Option Election deadline in the letter that accompanies your estimate.

Receiving Your Retirement Benefit

What to Expect

We may not be able to get certain information from your employer (such as your employer’s certification of your unused vacation and sick leave credits) until after you retire. During this time, you may be eligible to receive estimated monthly payments (partial payments based on your estimated benefit) until we are able to determine exactly what your actual benefit will be. These estimated monthly payments begin approximately 30-60 days after your date of retirement, and will be sent by mail if we have not received a Direct Deposit Enrollment Application (RS6370) from you.

Note: Your date of birth must be verified before any payment can be made.

Your Retroactive Check

As soon as we determine exactly what your monthly retirement benefit will be, you will receive a retroactive payment to make up the difference between any estimated monthly payments you may have received and the amount actually due (minus federal withholding).

Once you receive your retroactive payment, your pension payments will follow the regular pension payroll disbursement schedule. With our Direct Deposit Program, your monthly pension payments are deposited directly into your checking or savings account on the last business day of the month for that month. If you decline enrollment in direct deposit, you will receive pension checks, which are mailed the second to the last business day of each month for that month.

The Direct Deposit Program

The Fastest Way to Get Your Money

You can enroll in our Direct Deposit Program at the same time you file for retirement. Just fill out a Direct Deposit Enrollment Application (RS6370) and return it to us, and your payments will be deposited directly into the account you specified on your enrollment application.

Direct deposit is quick, easy and safe. In most instances, your money is immediately available and you will not have to rely on the Postal Service to deliver your check or wait in long lines at the bank to cash it. Direct Deposit Enrollment Applications (RS6370) Adobe pdf are available from our website or our Call Center.

Planning Your Post-Retirement Budget

Having a post-retirement budget enables you to decide how you want to spend your money once you retire. One of the best ways to plan for the future is to keep track of what you spend now. To help you plan your post-retirement budget, we have included our Monthly Expenses Worksheet and Monthly Income Worksheet below. These forms can help you determine how you spend your money over the course of one or two months. Remember to include expenses that occur periodically, such as car insurance, property taxes and school taxes.

Worksheets to Help You Plan — Monthly Expenses
Item Present Anticipated
Rent $ $
Mortgage Payments    
Real Estate Taxes    
Household Maintenance
Repairs, House & Grounds    
Water, Electricity, etc.    
Waste Disposal    
Hired Help    
Home Purchases
Furniture & Fixtures    
Equipment, House & Yard    
Automobile & Transportation
Monthly Car Payment    
Gas & Oil    
License & Registration    
Other Transportation    
Medical & Health
Medicines & Drugs    
Doctor, Dentist, etc.    
Insurance Premiums    
New Clothing    
Dry Cleaning, Laundering    
Food at Home    
Food Away from Home    
Taxes & Insurance
State & Local    
Life Insurance Premiums    
Personal Care
Gym Fees    
Total $ $
Worksheets to Help You Plan — Monthly Income
Source Present Anticipated
New York State Retirement Income $ $
Social Security Income    
Yield from Savings    
Dividends from Stocks, Mutual Funds    
Life Insurance Income    
Real Estate    
Other Sources    
Total $ $
Worksheets to Help You Plan — Where My Assets Are

One problem survivors often have is finding documents and valuable papers. You can do them a favor by filling out this form. Give copies to your loved ones, executor, lawyer and anyone else who will need this information. Make sure copies are kept in a secure place. You should review and update this information periodically.

Retirement System Registration No.  
Social Security Number  

My valuable papers and assets are stored in these locations (address plus where to look)

A. Residence  
B. Safe-Deposit Box  
C. Other  
Item Location
My will (original)      
Power of attorney      
Spouse’s will (original)      
Safe combination      
Trust agreements      
Life insurance policy      
Health insurance policy      
Homeowners policy      
Car insurance policy      
Employment contracts      
Partnership agreements      
List of checking/savings accounts      
List of credit cards      
Brokerage account records      
Retirement plans      
Deferred compensation/IRA      
Titles and deeds      
Notes (mortgages)      
List of stored & loaned items      
Auto ownership records      
Birth certificate      
Military discharge papers      
Marriage certificate      
Children’s birth certificates      
Divorce/separation records      
Health care proxy      

Important Names, Addresses and Phone Numbers

New York State and Local Retirement System 110 State Street, Albany, NY 12244-0001.

1-866-805-0990 or 518-474-7736

Insurance Agent  
Copies Given to  
Date Prepared  

NOTE: Beneficiaries should contact the Retirement System to determine what benefits may be due.

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How to Stay Informed

Your retirement benefits are an important part of a solid financial plan. They can help you and your beneficiaries achieve financial security in retirement or in the event of disability or death. Use these resources to help you understand your benefits and stay informed.

  • Connect with us on social media.
  • Subscribe to our blog, New York Retirement News, where you’ll find tools to help you understand your benefits, as well as important Retirement System news.
  • You can also like us on Facebook and follow us on Twitter for quick tips and updates on a variety of retirement topics.
  • Sign up for E-News, our free email newsletter, for the latest retirement news and information dedicated to pre-retirement planning.
  • Read your member newsletter for current retirement information and updates on your benefits.
  • Review your Member Annual Statement carefully and correct any errors quickly.
  • Visit our website frequently to learn about your benefits, download forms, read informative booklets and brochures, and get tips on preparing for retirement.
  • Attend a pre-retirement presentation to learn about the retirement process and discuss post-retirement issues. At your employer’s request, we offer these presentations designed for members within five years of retirement eligibility.
  • Make an appointment to visit any of our consultation sites, where you can meet with an Information Representative to discuss special concerns or request specific information.

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How to Contact Us

If you have any questions or you need more information, you can:

  • Email us;
  • Phone our Call Center toll-free at 1-866-805-0990, or 518-474-7736 in the Albany, New York area; or
  • Write to us at:

    New York State and Local Retirement System

    110 State Street

    Albany, NY 12244-0001.

VO1709 (Rev. 1/16) © 2016, New York State and Local Retirement System

This publication provides a general summary of membership benefits, rights and responsibilities, and is not a substitute for any New York State or federal law. For specific information about your benefits, please contact us.

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