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Office of the New York State Comptroller’s Seal

NYS Comptroller

Thomas P. DiNapoli

State Police Plan

For PFRS Tier 2, 5 and 6 Members

(Section 381-b)

Challenging a Determination

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Benefits can only be paid if they are authorized by law. If you do not meet all the eligibility requirements established by law, you will not receive a benefit. If you believe that your benefit has been incorrectly denied or improperly calculated, you may request a hearing and redetermination to be held before an independent hearing officer.

Your request must be in writing and filed with the Hearing Administration Bureau within four months of the initial determination. You may also email your request for a hearing and redetermination to our Hearing Administration Bureau or you can request a hearing through your Retirement Online account (go to our NYSLRS home page to register or learn more).

We will send you an acknowledgment letter with an explanation of the hearing process. If you have questions about the hearing process, please visit our Administrative Hearing FAQs page, send an email to the Hearing Administration Bureau or call us at 1-866-805-0990 (518-474-7736 in the Albany, New York area).