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NYS Comptroller

Thomas P. DiNapoli

Disability Retirement Approval — Frequently Asked Questions (FAQs)

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Refer to these questions if you have concerns about your approved disability retirement. They will provide you with a basic understanding of the steps you must follow to receive your disability retirement benefits.

  1. I received my disability retirement approval letter. What happens next?
  2. I just received a letter from you stating that I was approved for a disability retirement. Do I need to notify my employer?
  3. I’ve been approved for a disability retirement but am still on the payroll. When will my employment end?
  4. I’ve just been approved for disability retirement. What will my actual date of retirement be?
  5. I’ve just been approved for disability retirement, but I do not want to accept the disability retirement now. What should I do?
  6. I received a letter that states my employer needs to remove me from payroll within 30 days, but I’m already off payroll. Was this letter sent by mistake?
  7. I received a letter approving me for a disability retirement, but I’m already retired. Why did I receive this letter?
  8. When will I start to receive pension payments?
  9. Where can I get information about health insurance benefits?
  10. How can I get more information?
  1. I received my disability retirement approval letter. What happens next?

    If you have not received a disability retirement estimate within the last 18 months, we will begin calculating your disability benefit. You should receive this disability retirement estimate approximately four to six weeks after your date of retirement has been established. If you were approved for more than one type of disability, we provide you with estimates for each type so you can choose which benefit you wish to receive.

  2. I just received a letter from you stating that I was approved for a disability retirement. Do I need to notify my employer?

    No. We notified your employer and asked them to inform us of your last day of paid service.

  3. I’ve been approved for a disability retirement but am still on the payroll. When will my employment end?

    That is determined by your employer. When we notified your employer that your disability was approved, we asked that they remove you from payroll within 30 days.

  4. I’ve just been approved for disability retirement. What will my actual date of retirement be?

    We will establish your date of retirement (DOR) as either the day after your last day of paid service or the date we received your disability retirement application, whichever is later. In most cases, we cannot establish a DOR until your employer notifies us of your the last day of paid service. Once we determine your DOR, we will send you and your employer letters acknowledging your retirement and confirming your DOR.

  5. I’ve just been approved for disability retirement, but I do not want to accept the disability retirement now. What should I do?

    If you are no longer on your employer’s payroll, you must accept the approved disability retirement benefit. If you are on the payroll, you may contact us at 1-866-805-0990 or 518-474-7736 in the Albany, New York area to speak with a representative about your request.

  6. I received a letter that states my employer needs to remove me from payroll within 30 days, but I’m already off payroll. Was this letter sent by mistake?

    This is part of the standard letter we send to everyone who has been approved for a disability — even members who have been off the payroll or who are already receiving a service retirement benefit. We will confirm your payroll status with your employer.

  7. I received a letter approving me for a disability retirement, but I’m already retired. Why did I receive this letter?

    Everyone approved for a disability retirement receives the same standard letter of approval. Most likely, you filed without prejudice (applied for more than one type of disability retirement benefit or for a disability and service retirement) and now we are informing you of our decision on a disability application that was still pending approval.

  8. When will I start to receive pension payments?

    Before we can send you any payments, we must have proof of your date of birth. While we are calculating your benefit, we will send you partial payments based on what we estimate your actual pension benefit to be. Once these partial, or advance payments begin, we will mail one each month on the first business day of the month until your pension benefit is finalized. There is a minimum one month waiting period after your date of retirement before we can mail your first partial check. Your first partial payment will be mailed approximately six to eight weeks after your date of retirement. For example, an eligible member with a June 4th retirement date will be mailed an advance check on August 1st. When we determine your actual pension benefit, you will receive a retroactive payment for the difference between the partial payments and your actual benefit.

    If we have proof of your birth date and your date of retirement is in the past, advance checks will begin the following month.

  9. Where can I get information about health insurance benefits?

    We do not administer health insurance programs, although we may deduct health insurance premiums from your monthly pension benefit. If you worked for a participating employer, your former employer’s Human Resources office can answer questions you may have regarding health insurance coverage or premium deductions. If you retired from a New York State agency, you can contact the New York State Department of Civil Service at 1-800-833-4344, or at 518-457-5754.

  10. How can I get more information?

    For general information, read our brochure, Applying for Disability Retirement (VO1802). For answers to specific questions:

    • Email us via our website;
    • Call us toll-free at 1-866-805-0990, or 518-474-7736 if you live in the Albany, New York area;
    • Fax us at 518-473-0718; or
    • Write to us at:

      New York State and Local Retirement System

      110 State Street

      Albany, NY 12244-0001.