Public Service Commission

Oversight of Utility Companies' Year 2000 Preparedness

Utility companies in New York State use automated information systems, automated devices and equipment with embedded computer programming that could potentially be disrupted because of data processing difficulties related to the year 2000. We examined the actions taken by the Public Service Commission in monitoring the efforts of the utility companies to ensure that the delivery of their services is not significantly disrupted because of such data processing difficulties. We found that, except for smaller water companies and cable television operators, the Commission is adequately monitoring the companies' efforts. In fact, by conducting on-site reviews at the companies and verifying their progress in preparing for the year 2000, the Commission appears to have exceeded the extent of monitoring provided by other states comparable to New York. However, the Commission needs to take additional actions in its monitoring of smaller water companies and cable television operators.

For a complete copy of Report 99-S-7 click here.
For a copy of the 90-day response click here.