State University of New York

Controls Over Telephone Systems at Selected Campuses

A total of 22 SUNY campuses own and operate their own telephone systems. We examined the controls over these telephone systems at eight campuses and found that improvements are needed. For example, the campuses do not always maintain adequate inventories of telephone extensions, adequately restrict access to the systems, adequately monitor telephone use, or take adequate steps to restrict inappropriate calls. We also identified weaknesses in campus procedures for obtaining reimbursement for personal calls. As a result of the many control weaknesses, campus telephone systems are more likely to be used for unreimbursed personal purposes.

For a complete copy of 95-S-59 click here.
For a copy of the associated follow-up report click here.
For a copy of the 90-day response click here.