Department of Labor
The Department of Labor has developed more than
100 active computer
application systems. We examined the extent to which these
systems met the operational
needs of Department users and found that, according to the users,
the systems met their needs.
We also examined the procedures used to develop these systems and
found that the systems
were often delayed during development. For example, when we
examined the development
times for a sample of some of the larger systems, we found that
the actual completion times
exceeded the estimated completion times by 77 percent. To
prevent such delays in the future,
we recommend that time estimates be more detailed, system
requirements be better defined
early in the development process, and a standard systems
development methodology be
For a complete copy of 95-S-126 click here.
For a copy of the associated follow-up report click here.
For a copy of the 90-day response click here.