Building Construction Agencies

Staff Study on State Construction Agencies' Performance Indicators

The Office of General Services, the Dormitory Authority and the Facilities Development Corporation construct or maintain buildings for State agencies. We conducted a study to determine whether these three agencies would benefit from the use of performance indicators. Such indicators could be used to measure the extent to which these agencies are effective in managing construction and rehabilitation projects. We conclude that these agencies would benefit significantly from the use of performance indicators. We suggest that the three agencies work together to identify appropriate performance indicators, develop systems for collecting the data needed to use the indicators, and periodically publish their performance in terms of the indicators.

For a complete copy of Report 95-D-28 click here.
For a copy of the 90-day response click here.