Department of Health

Hospital Monitoring Programs

The Department of Health monitors the quality of care provided by most of the hospitals operating in New York. To fulfill this responsibility, the Department conducts inspections and responds to complaints. We found that, to some extent, the Department's inspections duplicate the inspections conducted by a private accrediting organization. We recommend that the Department work with this organization to eliminate the duplication. We also recommend that the Department work with other organizations to identify a comprehensive set of performance indicators that can be used to evaluate the quality of care provided in New York hospitals. While the Department makes use of some performance indicators, the development of a comprehensive set of indicators would greatly improve the Department's monitoring ability.

For a complete copy of 94-S-53 click here.
For a copy of the associated follow-up report click here.
For a copy of the 90-day response click here.