Department of Social Services
Job Opportunities and Basic Skills Program
Under the federally sponsored Job Opportunities and Basic Skills (JOBS) Program, which is administered in New York by the Department, a certain percentage of public assistance recipients in each state must be trained in skills that will help them find employment. The overall goal of this program is to make public assistance recipients self-sufficient and thereby reduce
the cost of long-term dependence on public assistance. We examined the extent to which New York's JOBS program met this goal and found that the Department had not developed an adequate performance measurement system for the JOBS program. The information reported by the Department about the JOBS program was neither reliable nor indicative of program effectiveness. As a
result, the effectiveness of the program was not known. Department officials agreed with our recommendations for establishing a performance measurement system for the JOBS program.