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NYS Comptroller

THOMAS P. DiNAPOLI

Taxpayers' Guide to State and Local Audits

Office of Information Technology Services
Effectiveness of the Information Technology Transformation (Follow-Up)


Issued: December 13, 2017
Link to full audit report 2017-F-19
Link to 30-Day Response

Purpose
To determine the extent of implementation of the four recommendations included in our initial audit report, Effectiveness of the Information Technology Transformation (2015-S-2).

Background
Our initial audit report, which was issued on August 24, 2016 covering the period of January 22, 2015 to March 20, 2016, determined whether the Information Technology Transformation process has been effective in ensuring that the resulting ITS clusters operate efficiently and whether the Transformation has been successful in standardizing the processes followed by each agency. We found that there were significant deficiencies in planning the execution of the Transformation, with little to no evidence that basic planning steps were performed. Also, ITS was continuing to work toward the completion of four major technology initiatives: Email Consolidation and Integration, Data Center Modernization, Digital Network Consolidation, and Enterprise Identification and Access Management. The objective of our follow-up was to assess the extent of implementation, as of December 5, 2017, of the four recommendations included in our initial audit report.

Key Finding
Department officials have made progress in correcting the problems identified in the initial report.  Of the four prior audit recommendations, two recommendations have been implemented and two recommendations have been partially implemented.

Key Recommendation
Officials are given 30 days after the issuance of the follow-up review to provide information on any actions that are planned to address the unresolved issues discussed in this review.                                                                            

Other Related Audit/Report of Interest
Office of Information Technology Services: Effectiveness of the Information Technology Transformation (2015-S-2)


State Government Accountability Contact Information:
Audit Director: Brian Reilly
Phone: (518) 474-3271; Email: StateGovernmentAccountability@osc.state.ny.us
Address: Office of the State Comptroller; Division of State Government Accountability; 110 State Street, 11th Floor; Albany, NY 12236