The Department of Correctional Services (DOCS) collects revenue under certain contracts. We examined whether the Department was maximizing its revenue opportunities and effectively monitoring its revenue contracts. We found opportunities for DOCS to better maximize all potential revenues from certain revenue contracts as well as opportunities for DOCS to better monitor these contracts. For example, DOCS could increase its revenues under the inmate Phone Home System by including DOCS administrative and operating costs in per minute rates charged for use of the System. Such costs totaled about $2.1 million over our approximately three year audit period and DOCS estimated that the recovery of such costs would add less than one cent per minute to the cost of a collect call. DOCS officials generally agreed with our recommendations.
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