Banking Department

Oversight of the ATM Safety Act (Follow-Up Report)

Bank ATMs available to customers after regular banking hours must have adequate exterior lighting, video surveillance systems, automatic door-locking devices, and certain other safety features required by the ATM Safety Act. In audit 2006-S-37, we examined the actions taken by the Banking Department in monitoring compliance with these requirements and found that certain improvements were needed. For example, the Department did not have a complete list of all the ATMs covered by the Act, was falling well short of meeting its annual inspection goal, and was not always notifying banks of safety violations in a timely manner. We recommended that certain improvements be made in the Department’s oversight activities, and when we followed up on these matters with Department officials, we found they had made significant progress in making these improvements.

For a complete copy of Report 2009-F-23 click here.