Department of Civil Service

New York State Health Insurance Program: Overpayments for Claims Submitted by Nanuet Medical Services

In the New York State Health Insurance Program, the Department of Civil Service administers health insurance programs for active and retired State, local government and school district employees and their dependents. The primary such program is the Empire Plan, which provides services costing more than $5 billion a year.

Nanuet Medical Services (Nanuet), which is located in Rockland County, is a group medical practice specializing in physical medicine services. During the five-year period covered by our audit, the Empire Plan paid $637,091on claims submitted by Nanuet for a certain medical procedure that is intended to control pain (transcutaneous electrical nerve stimulation or TENS). We audited these claims and found that they were frequently miscoded, as routine physical therapy services should have been claimed instead of TENS. Since routine physical therapy services are reimbursed at a much lower rate than TENS, Nanuet was overpaid by a total of $601,604 (94 percent) on its TENS claims. We recommended that these overpayments be recovered and controls be developed to prevent such overpayments in the future.

For a complete copy of Report 2009-S-1 click here.
For a copy of the 90-day response click here.
For a copy of the associated follow-up report click here.