New York City Department of Education

Division of School Facilities: Selected Aspects of the Management of School Maintenance

We examined building maintenance practices in the New York City public school system. We found that, contrary to State regulations, the New York City Department of Education had not established a maintenance plan for each school building. We also identified long delays in the completion of requested maintenance tasks. We further determined that a number of improvements could be made in the automated system used by school custodians to request maintenance assistance from the Departmentís three Citywide repair shops.

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