New York City Department of Cultural Affairs
New York City Department of Design and Construction

Management of Capital Projects for Cultural Institutions

The New York City Department of Cultural Affairs provides various services in support of cultural institutions. The capital projects sponsored by the agency are administered by the New York City Department of Design and Construction. We examined certain aspects of the two agencies’ management and coordination of such projects. We found that improvements were needed in the project management information systems of both agencies, as needed information was not always readily available. We also found that change orders for the projects could be more effectively controlled, as many of the change orders in our sample were not properly approved. We further determined that certain steps could be taken to improve coordination between the two agencies.

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