Department of Correctional Services

Contract with MCI WorldCom for the Inmate Call Home Program

The correctional facilities operated by the Department of Correctional Services have special telephones that can be used by inmates in the Inmate Call Home Program. The telephone system in the Program is operated by a contractor (MCI WorldCom), which is responsible for billing for the calls and collecting call revenue. A portion of this revenue is to be sent to the Department, and may be used in certain programs benefiting inmates. We examined the controls over these funds. We found that the funds were adequately controlled and properly expended after they were received by the Department. However, certain improvements were needed if the Department was to be reasonably assured that it received all the call revenue it was due from the contractor.

For a complete copy of Report 2002-R-1 click here.
For a copy of the 90-day response click here.
For a copy of the associated follow-up report click here.