New York City Department of Health and Mental Hygiene

Contract Award and Monitoring Practices

The New York City Department of Health and Mental Hygiene contracts with various hospitals and community-based organizations. We examined the practices used by the Department in awarding these contracts and in monitoring the performance of the contractors. We found that improvements were needed in the monitoring of mental hygiene contractors. In particular, actions needed to be taken when the performance of these contractors did not meet the Departmentís expectations.

For a complete copy of Report 2002-N-2 click here.