New York City Department of Housing Preservation and Development

Maintenance of City-Owned Housing

The New York City Department of Housing Preservation and Development rehabilitates deteriorated and abandoned buildings that are obtained through tax foreclosures, and sells these buildings to not-for-profit organizations and other entities for use as rental housing. The Department also rents out apartments in usable buildings that have not been sold. We examined the timeliness of the Departmentís response to tenant requests for repairs and maintenance. We found that the Departmentís response time could be reduced if certain improvements were made. We also examined the controls over contracts awarded for specialized repair and maintenance tasks. We identified a number of control weaknesses, and made recommendations addressing these weaknesses.

For a complete copy of Report 2001-N-5 click here.
For a copy of the 90-day response click here.