New York City Department of Citywide Administrative Services
Office of Fleet Administration: Monitoring of the Vehicle Maintenance and Repair Program Vehicles owned by New York City agencies are serviced by contractors that are monitored by the Office of Fleet Administration. We examined the effectiveness of the Office’s monitoring activities. We found that appropriate controls had been established by the Office. However, we identified the need for improvement in the Office’s monitoring of vehicle repairs and maintenance, as some of the vehicles enrolled in the service program may not have belonged to City agencies, unauthorized repair shops were used by some City agencies, and some maintenance services were not completed in a timely manner.
For a complete copy of Report 2001-N-3 click here.
For a copy of the associated follow-up report click here.