Metropolitan Transportation Authority
New York City Transit: Monitoring Vendor Performance (Follow-Up Review) In our follow-up review, we found that Transit officials have taken some steps to strengthen the processes used for ensuring vendors deliver subway and bus parts when needed. Transit also reports that late deliveries have decreased, and claims that most of this improvement resulted from changes it initiated at the time of our prior audit, 96-S-38. We also found that Transit has placed a great deal of importance on ensuring that wheelchair lifts on buses work properly by having parts available, when needed, to fix lifts and by improving operating and maintenance practices. Of the 11 prior audit recommendations, Transit officials have implemented five recommendations, partially implemented one recommendation, and not implemented four recommendations. One recommendation is no longer applicable.
For a complete copy of Report 99-F-33 click here.