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Date:October 24, 2007
Bulletin Number: 753
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Subject

New Error Messages for Control-D Report NPAY766

Purpose

To notify agencies of the new error messages appearing on the NPAY766 (Employee Address Not Barcodeable) Report.

Effective Date(s)

Immediately.

Background

The NPAY766 Report contains employee addresses that do not meet U.S. postal standards for bar code mailing.  (Please refer to Payroll Bulletin No.325, issued June 14, 2002 for additional information.) The addresses may look correct but are not acceptable as determined by the Postal Service.  The report includes: Department ID, Employee ID, Name, and the Non-Barcodeable address, including Zip Code, as entered on the Personal Data page (Address History tab).  Effective immediately new error messages will appear on this report.

Error Messages

The error messages appearing on the NPAY766 Report are listed below along with suggested actions for verifying and/or correcting the data.

NO CITY, STATE, AND ZIP CODE IN ADDRESS
 

Verify the city, state, and zip code are correct and entered in the address field.


NO ZIP CODE AND NO CITY NAME IN ADDRESS
  Zip code and city must be entered in the address field.

NO ZIP CODE AND NO STATE NAME IN ADDRESS
  Verify the zip code and state name are included in the address field.

INVALID ZIP CODE AND NO CITY NAME IN ADDRESS
  Verify the correct zip code and include city name in the address field.

NO ZIP CODE AND INVALID CITY NAME IN ADDRESS
  Check the city name and zip code for accurate entry.

INVALID ZIP CODE AND INVALID CITY NAME IN ADDRESS
  Verify the zip code and city is valid for the state selected.

ZIP CODE NOT IN FINALIST DATABASE
  Verify the zip code is correct.

NO STREET NAME IN INPUT ADDRESS
  Enter the street name in the address field.

BLANK ADDRESS RECORD
  Verify the complete address is supplied.

NO PRIMARY STREET NAME FOUND IN FINALIST DATABASE
  Verify the street name is correct.

UNABLE TO RANK PRIMARY STREET NAME WITH CERTAINTY
 

Verify the correct spelling of the street and check for acceptable abbreviations.


INVALID RANGE OR HOUSE NUMBER
 

A number must be submitted with the street, or ahouse number needs to be supplied.


INCORRECT OR MISSING DIRECTIONAL
 

This is a term the Postal Service uses to refer to the part of the address that gives directional information for delivery (i.e. N, S, E, W, NE, NW, SE, SW). Verify the directional is correct.


INCORRECT OR MISSING SUFFIX
 

Verify the suffix is correct and entered correctly.  The suffix of the address should  conform with the standard suffix abbreviations listed in the ZIP+4 file (i.e. Avenue, Street, Circle, Drive etc.).


INCORRECT OR MISSING SUFFIX AND DIRECTIONAL
  Verify the suffix and directional are correct.

NO RANGE IN INPUT ADDRESS
  A number must be submitted with the street.

MULTIPLE COMPONENT FAILURE
  An address component had multiple options causing the address to fail assignment.

LOT ASSIGNMENT HAS FAILED
  Address coded successfully but LOT code was not assigned.

UNABLE TO CODE
 

If a reason for inability to code cannot be determined,this error is issued.


UNDELIVERABLE ADDRESS IN FINALIST DATABASE
  This error code can still be valid with a return code of PBFN_SUCCESS. The combination of the two codes indicates that this is a valid address but is not deliverable by USPS standards.

ADDRESS IS LOCKED AND WILL NOT BE PROCESSED

  Verify accuracy of the address.

INPUT ADDRESS DID NOT MATCH TO THE ZIP+4 FILE
  Address not present in the specified zip code.

SECONDARY NUMBER DID NOT MATCH
 

Verify the secondary number (a suite number or apartmentnumber).


INPUT ADDRESS MATCHED TO DPV (Data Point Validation), BUT MISSING SEC. #
 

Verify and enter a secondary number (a suite number or apartment number).


INPUT ADDRESS PRIMARY NUMBER MISSING
  Street address should be entered in the address field.

INPUT ADDRESS PRIMARY NUMBER IS INVALID
  Verify accuracy of the street number.

INPUT ADDRESS MISSING PO, RR, OR HC BOX NUMBER
  Verify Post Office Box, Rural Route, and/or Highway Contract numbers are included.

INPUT ADDRESS PO, RR, OR HC BOX NUMBER INVALID
 

Verify correct Post Office Box, Rural Route,and/or Highway Contract numbers.


INPUT ADDRESS MATCHED TO CMRA
 

A Commercial Mail Receiving Agency (CMRA), also known as a mail drop, typically operates as a Private Mail Box Operator.  A customer of a CMRA can receive mail and other deliveries at the street address of the CMRA rather than the customer's own street address.  Depending on the agreement between the customer and the CMRA, the CMRA can forward the mail to the customer or hold it for pickup.


INPUT ADDRESS MATCHED CMRA, BUT SEC. # NOT PRESENT
  Address should include suite or apartment number.

WARNING: APT/SUITE NUMBER IS INVALID OR UNAVAIL
  Verify apartment and/or suite number for accuracy.

DO NOT PLACE COUNTRY NAME IN CITY FIELD
  Verify that the city field is correct and the country name is in the country field.

THIS COUNTRY DOES NOT HAVE POSTAL CODES
 

According to the US Postal Service, the country youselected does not have a Postal Code.


POSTAGE IS CHEAPER FOR PUERTO RICO AS A USA STATE
 

Suggests identifying Puerto Rico as a state rather thana country.


Agency Actions
  • Review the NPAY766 Report each pay period.
  • Follow the suggestions provided above to address each error message.
  • Review the Guidelines for Writing Barcodeable Addresses linked to Payroll Bulletin No. 325.  For further explanation, Publication 28, Postal Addressing Standards, provides details for addressing requirements, including complete lists of directional’s (e.g., NW, SW), suffixes, and acceptable address abbreviations and can be found at  the US Postal Service website, http://pe.usps.gov/text/pub28/welcome.htm
  • Enter the address on the US Postal Service website, http://zip4.usps.com/zip4/welcome.jsp, to ensure the address is acceptable.
  • If, after verification or correction, the address remains on the NPAY766 Report, please contact your local Post Office for further clarification.

Note: A large number of error messages can be corrected by checking for spelling errors, using acceptable abbreviations, or using Zip+4.

Questions

Questions regarding this bulletin may be directed to the Payroll Deductions mailbox.